Our foodbank works using a voucher referral system. You need a voucher to obtain food!
We know that anyone can find themselves at crisis point for a number of different reasons.
In order to provide the most appropriate help for the circumstances of your situation, we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.
Our foodbank works with a number of different agencies, such as Social work depts, City of Edinburgh Council, Advice shops, Housing Assocs, Citizens Advice, children’s centers and health visitors, local councilors, MSP’s MPs’
When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.
In this current crisis, we understand and appreciate, it will be difficult to obtain a physical voucher or speak to a support worker or referral agency face to face. We have arranged and communicated to all our agencies, a way to overcome this by the agency being able to refer you for a foodbank voucher by email, details in our contact box, or email [email protected]
If you are a referral agency and would like to become a registered voucher holder for our foodbank, please contact us to find out more.